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Academic Office (Student Support Services)

Profile- Senior Assistant Registrar M. Pamase Polaki 


Ms. Polaki holds a Bachelor of Arts in Accounting and Public Administration from the National University of Lesotho and a Masters in Education- Management of Higher Education Institutions from Manchester University in the United Kingdom in 1997.

She joined NUL as Assistant Registrar in 1982 and was based at the Institute of Extra Mural Studies. She later served as Assistant Registrar in the Faculty of Social Sciences, NUL Consultancy Services and Faculty of Education. She was appointed Senior Assistant Register in the NUL Academic Office from 2002 to date.  



The office reports to the Registrar’s office and it administratively supports faculties, administrative departments and other external stakeholders with academic administration process. 


The following are the functions of the office:


Applications for admission into academic programmes;

Academic registration of students into academic programmes;

Academic time-tables (teaching/examination) and venues;

Students’ records (filing, retrieving, verifying records);

Graduation of students.




The responsibilities of the office are divided into four units as follows:


Main Office


Role of the main office is to do general administration as well as coordination of all activities in all the various units in the office.  It is responsible for the restructuring of the registration and examination processes by monitoring tasks carried out in the sub-offices and making necessary adjustments. The office services a number of university committees and in coordination with faculties and the Pro-Vice-Chancellor’s office facilitates appointments of External Examiners. It reports to management from time to time and also renders service in the Admissions, Examinations and Student Records offices. It prepares for academic awards in readiness for Graduation ceremonies.




The role of this unit is to receive and process all applications, filing of the application forms and following up for action.  It prepares documents for the Admissions Committee, prepare and dispatch accepted and rejected candidates.  It checks and verifies documents during registration and renders service to the examinations processes which are mainly written in December, May and July in consultation with faculties. The unit assist in the marketing of NUL programmes to prospective clients.


Examination administration


The role of the Examinations Office is to prepare for examinations by time-tabling examinations and invigilation, liaising with student records office and faculties on examination of candidates, setting of the examination halls, recording of basic general data of students, typing, printing and storing of examination question papers. The office prepares certificates, diplomas and degrees and mailing some documents when necessary, supervises activities of invigilation, recording and updating of student results.


Enrolments and students records


The role of the unit is to record students’ data, file all registration forms and correspondence about, transfer files from admissions to current student files, weed ex-students from current students’ files to archives, coordination with faculties, students welfare office, provide correct information to students at the counter, record and publish students’ results.  Render service to the examinations and admissions units, production of progress report to sponsors, registration and preparation of transcripts to graduating students and upon request for current and past students.




Mrs Pamase Polaki - Senior Assistant Registrar (Academic)

B.A Account. & Public Admin. (NUL), M.Ed. Higher Education Management (Manchester)


Mr. Tšeliso F. Matsoha- Assistant Registrar (Examinations)

B.Comm Accounting (NUL)


Mrs. ‘Malira Mohlabana- Administrative Assistant (Examinations)

BA Social Sciences (NUL)


Mrs. Ntsebeng G. Tau- Assistant Registrar (Admissions)



Ms. Likeleko Mvelase- Assistant Personal Secretary

B.A Adult Education (NUL)


Ms. Leomile Monyake- Principal Personal Secretary

Cert. Sales and Marketing Management (Damelin), Dip. in Secretarial Studies (CTI)

Graduate Diploma in Management Studies (ICM)


Ms. Thandi Tsepane- Executive Officer


Cert. in Secretarial Studies (Horizon)